ace75's Privacy Policy
Learn how your personal information is collected, stored, and kept secure — with complete transparency on the ace75 platform.
Introduction & Scope
ace75 is a safe and reliable online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") applies to the ace75 website and its associated services.
The purpose of this Policy is to clearly inform you about what information we collect, why we collect it, how we use it, and how we keep it secure. By using our services, you are agreeing to the terms of this Policy.
This Policy applies only to ace75's own platform. ace75 is not responsible for the privacy policies of third-party websites or services.
What Information We Collect
Information You Provide Directly
When you create an account or use services on ace75, we may collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID or passport number (when identity verification is required)
Financial Information
To process transactions, we record the following information:
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal amounts and dates
- Transaction history
- Balance information
ace75 never stores your payment PIN or password.
Automatically Collected Information
The following information may be recorded automatically while you use ace75:
- IP address and device information
- Browser type and version
- Operating system information
- Page visits and navigation patterns
- Session duration
- Referral URL
Cookies and Similar Technologies
ace75 uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help maintain your session.
You can disable cookies from your browser settings if you wish, though this may limit the functionality of some services.
Purpose of Data Use
ace75 uses your information only for specific and legitimate purposes. We never use your information unnecessarily. The main reasons we use your data are:
Creating, verifying, and maintaining your account.
Completing deposits and withdrawals via bKash, Nagad, and Rocket.
Resolving issues and communicating via live chat or email.
Preventing fraud and unauthorized access.
Ensuring access is limited to users aged 21 and above.
Analyzing user experience to improve the platform.
Data Sharing and Disclosure
ace75 does not sell or rent your personal information to any third party. However, information may be shared in a limited way in the circumstances described below:
Service Provider Partners
We work with trusted technology partners to handle payment processing (bKash, Nagad, Rocket) and manage technical infrastructure. These partners may only use your information under ace75's instructions and within the limits of this Policy.
Legal Obligations
ace75 may be required to provide information in response to a legal order, court directive, or valid request from a competent authority. In such cases, we will only provide the specific information that has been requested.
Fraud Prevention
Cooperation with security agencies may be necessary to protect accounts, detect fraud, and maintain the integrity of the platform.
What We Never Do
- We do not sell information to third-party advertisers
- We do not add information to marketing lists without permission
- We do not create profiles on social media without your consent
- We do not share information with unrelated third parties
Data Security Measures
ace75 applies industry-standard security measures to protect your personal information. Our security framework includes:
SSL/TLS encryption is used during data transmission to protect information from third parties.
All data is stored on secure servers and undergoes regular security audits.
Only authorized staff, and only when necessary to provide services, may access your information.
Regular system audits and vulnerability assessments are conducted to identify security weaknesses.
That said, complete security over the internet cannot be guaranteed. We make every effort, but you are also asked to keep your login credentials confidential.
Data Retention
ace75 retains your information only for as long as necessary. Specific retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal obligation |
| Transaction Records | 7 years | Financial audit requirements |
| Log Data | 12 months | Security analysis |
| Communication Records | 3 years | Customer service quality assurance |
After the specified period, data is securely deleted or anonymized so that individuals can no longer be identified.
Your Rights
With respect to the information associated with your ace75 account, you have the following rights:
Right to Access
You may request to know what information ace75 holds about you at any time.
Right to Correction
You may request correction of inaccurate or incomplete information, which we will action within a reasonable timeframe.
Right to Deletion
In certain circumstances you may request that your information be deleted, though this may be limited where legal obligations apply.
Right to Object to Processing
You may object to the processing of your information for specific purposes.
Data Portability
You may request to receive your information in a structured, machine-readable format.
Right to Opt Out of Marketing
If you wish to stop receiving promotional communications, contact us at any time.
Protection of Minors
ace75 is for users aged 21 and above only. We do not knowingly collect personal information from minors. Age is verified at the time of account creation.
If a parent or legal guardian believes that their child under the age of 21 has registered on ace75, please contact [email protected] immediately. We will promptly delete the relevant information and close the account.
ace75 maintains a strict policy on this matter and is committed to ensuring responsible gaming.
Policy Changes and Updates
ace75 may update this Privacy Policy when necessary. For any significant changes, we will notify you through the following methods:
- By posting a special notice on the website
- By sending a message to your registered email address
- By displaying update details on screen at login
Continued use of the service after a notice has been issued will be considered as your agreement to the updated Policy. We therefore recommend checking this page regularly.
Contact Us
For any questions, complaints, or requests regarding the privacy policy, please contact the ace75 support team. We provide assistance in both Bengali and English.
Our 24/7 active customer service team is committed to resolving any of your concerns quickly.
Enjoy gaming safely at ace75 — your information is fully protected.
ace75 Login